Conversational Operations
Conversational Operations builds a sound understanding of core KPIs and what great looks like for asynchronous messaging and getting the most out of conversational AI. Built by ...
Become a LivePerson Certified Professional and join a community of experts who are redefining brand-to-consumer interactions.
Get StartedLivePerson Institute offers in-depth training and certification courses for professionals who manage messaging programs on Conversational Cloud,
LivePerson's AI-powered conversational platform.
Learn from recognized experts and practitioners
Gain knowledge and skills that you can apply immediately
Join a network of experts from the world's most innovative brands
Develop expertise in high-growth disciplines: Conversational Commerce, AI, and conversational bots
Achieve industry-recognized certification
Improve your individual or team's performance with LivePerson's Conversational Cloud
Increase customer satisfaction and improve the results of your messaging program
Accelerate return on messaging investment
Drive innovation through expanded messaging and automation use cases