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  • Understand the power of Intent-driven business and be able to explain the NLU workflow
  • Create and test your intent domain in intent manager
  • Evaluate, tune, and deploy your domain
  • Analyze and discover new intents

This course covers the following topics:

    • Introduction to NLU & Intent Driven Business
    • Working with intents
    • Working with Intents - Advanced


  • Participants must have a strong understanding of the inner workings within their own company
  • Participants must have prior knowledge of their company's systems, policies, and procedures
  • Participants are familiar with the Conversational Cloud implementation and their company's conversational commerce goals
"The step by step on how to utilize Intent Manager is useful for building a baseline to understand and explain the tools we have available as well as continuously improving our setup."

Bot Manager
Telco Industry

Self-paced for your learning convenience

Course Duration: This self paced e-learning course is approximately 4 hours. In order to earn your badge, the course must be completed within 30 days of the participant starting it.

Contact us to register for this course.

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