Certified Specialist

Integrating Conversational Cloud: Mobile apps

The aim of this course is to train developers to understand the programming interfaces available with LivePerson so that they can create applications that enhance the communication between a brand and its consumers. It helps developers understand the available capabilities and the ways in which they can be applied in mobile applications and in agent widgets. It covers the native programming interfaces available for both Android and iOS.

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Understand APIs for Mobile Application Development
Understand APIs for Agent Widget Development
Describe how an SMS connector can be used for Campaigns and create a working configuration

Your course instructor

Rhys Lewis

Rhys has 40 years of experience in the IT industry. In that time, he has been everything from junior developer to CTO and has worked in large corporations and start-ups. He has also delivered courses on complex, software development topics. In the second half of his career he has focused on web, mobile and cloud technologies. He has a Doctorate from Kings College, University of London, and is a published author.

By the end of this course, you will be able to:

- Describe the LivePerson APIs and SDKs for mobile development
- Create mobile applications that allow consumers to have authenticated messaging conversations
- Create widgets to present additional information to agents

Prerequisites:

You are an experienced developer and have basic knowledge of programming in Java
You have created at least one native mobile application on either Android or iOS
You have attended the Certified Messaging Professional course

“In the LivePerson Certified Professional Messaging course I discovered the appropriate tools to optimize the messaging programs in our enterprise. The classes structure makes learning easy and fun and the after course material helps me develop new skills and knowledge.”

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Course Duration: 2 days

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